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John Soriano's avatar

Great piece Andrew. One interesting angle: What if the real moat isn't just adding network effects to AI, but AI's ability to dramatically lower the activation energy for network effects? Traditional products needed significant user behavior change to create networks (posting, sharing, connecting). But AI could automate much of this friction away - imagine AI auto-generating shareable content or proactively connecting relevant users. The next Facebook might not need to convince users to build their networks manually.

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MyÜberLife Consulting Group's avatar

🛸 Brand is the only Moat.

Brand = A Emotional + Logical Choice In Chaos. Brand is the Beacon in darkness. If this kind of speak triggers (then you don't under stand Brand as a value proposition in itself) or miss what Andrew is saying here. We, the customer (human mode not tech mode) walk into a store and see 100 pairs of Blue Jeans and we have to make a choice. How do we do so? We make an Heart + Mind choice. We look for indicators. Now granted Levis was first mover but 150 years later the 'defense–ability' of Levis is mostly Brand (and the occasional innovation.) If they don't spend and build brand that 150 years of blood sweat and tears and money goes away with some new fad but somehow we are still talking Levis today — thanks to the Brand aka its Wrapper Tactics.

Now can innovation in itself be a brand? Yes but thats for special ones like Apple was or Nike is sorta is. If we don't see [brand] then we the customer look for commodity pricing and commodity is all about cheap. For Brands we will happily pay for the AMG package — for cannibalizing commodities we will happily shop the sale. This is no different with AI. Get the wrapper right Ladies + Gents.

🌩Who ever owns Brand aka hearts + minds will gain Trust. And Trust in this emerging market is the Moat. In emerging arenas like AI, where innovation abounds yet differentiation is rare, getting the wrapper right is everything. Own the hearts and minds of your customers, and you build an impenetrable moat of trust that competitors can only dream of matching and yeah like Andrew said tap into the Network that have these [primed] Effects for increased results. 💡

Andrew we agree with you brother🧮. Important read you sent out with this article — got the coffee going already here in NYC.

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